Holiday fraud is when a criminal impersonates a trusted website or creates fake adverts in the hopes that you’ll book your holiday through them. They’ll most likely advertise offers at lower than usual prices and apply pressure for you to pay quickly before the offer expires.
How to protect yourself
Research the company you’re booking through and read the reviews before handing over any personal or financial information
Avoid clicking on links from social media, message or email
If you’re booking a package holiday, make sure the tour operator or travel company is a member of a recognised trade association such as ABTA or ATOL
Always use a secure payment platform from trusted retailers
Before you go overseas
- Make sure your company has your up-to-date contact details
- Ensure you have your card company’s 24-hour telephone number with you in case you need to contact them
- Only take cards you intend to use, leave the others securely at home
When you are overseas
- Keep your card secure and in sight, along with all your other travel documents, especially when out and about
- Don’t give your PIN to anyone, even if they claim to be the police or your card company
- Always shield your PIN when entering it
When you get back
- Check your card statements and bank account balance for any unfamiliar transactions – if you do spot one, call your bank immediately
Take Five to Stop Fraud
Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.
STOP
Take a moment to stop and think before parting with your money or information. It could keep you safe.
CHALLENGE
Ask yourself, could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
PROTECT
Contact your bank immediately if you think you’ve been scammed and report it to Action Fraud at actionfraud.police.uk or on 0300 123 2040.