Purchase scams

A purchase scam is when a criminal convinces you to purchase goods or services that doesn’t exist.

Criminals might:

  • Create fake websites
  • Clone the websites of well-known retailers
  • List fake items on online marketplaces
  • Advertise non-existent products on social media
  • Send you fake invoices and receipts to make the goods or services look genuine
How to protect yourself
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Be suspicious of any “too good to be true” offers.
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Avoid clicking on links on social media or email offers.
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Always access the website you’re purchasing from by typing it into your web browser – be wary of clicking on links in emails or on social media.
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Use the secure payment methods recommended by reputable online retailers and online marketplaces.
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Do your research on the company or seller you're buying from and read reviews.
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Avoid paying by bank transfer – this could be a scam.
Take Five to Stop Fraud
Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment. Stop and think. It could protect you and your money.
STOP
Take a moment to stop and think before parting with your money or information. It could keep you safe.
CHALLENGE
Ask yourself, could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.
PROTECT
Contact your bank immediately if you think you’ve been scammed and tell the Police at reportfraud.police.uk or on 0300 123 2040.