Criminals either set up fake websites or social media profiles to sell tickets for major events (such as sports, music or theatre) that are either fraudulent or don’t exist. Websites may even look like the genuine organisation’s but subtle changes in the URL can indicate that it’s fraudulent. Criminals might have used images of genuine tickets to commit fraud. They may get in touch via text, email, DM or message to advertise fake tickets. They create fake posts or pages on social media to scam those looking for tickets.
You may be sent or given tickets only to be told they are fake when you arrive at the venue.
It is always safest to book tickets through official sellers that are members of the self-regulatory body the Society of Ticket Agents and Retailers (STAR), as anything else could be a scam.
How to spot ticket fraud
- You see an offer for a ticket online, in an email or in a message/DM.
- You’re offered tickets for a high-demand or sold-out event at a “too good to be true” price.
- You’re asked to pay by bank transfer only and not via the secure payment methods recommended by reputable online retailers.
- You see a website that looks similar to that of a genuine organisation but there are subtle changes to the URL.
- You’re told that a customer representative will be arranged to meet outside the venue.
For more information about how you can protect yourself from fraud and scams click here.